Thrive E-Commerce ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.
Information We Collect
We may collect the following information when you interact with our website:
- Contact information — name, email address, and any details you provide through our contact or application forms
- Usage data — pages visited, time spent on site, and browser type, collected through cookies and analytics tools
- Communication data — any messages or information you send us via email or forms
How We Use Your Information
We use your information to:
- Respond to enquiries and provide our services
- Send relevant communications about our services (only with your consent)
- Improve our website and user experience
- Comply with legal obligations
Cookies
Our website uses cookies to improve your experience. Cookies are small text files stored on your device. We use:
- Essential cookies — required for the website to function
- Analytics cookies — help us understand how visitors use our site
You can control cookies through your browser settings. Disabling cookies may affect your experience on our site.
Third-Party Services
We use the following third-party services that may collect data:
- Formspree — to process contact form submissions
- Google Fonts — to serve web fonts
- Stripe — to process payments securely
Each of these services has its own privacy policy governing data use.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability
To exercise any of these rights, contact us at shannon@thriveecommerce.co.uk.
Data Security
We take reasonable measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date.
Contact
If you have questions about this privacy policy, contact us at:
shannon@thriveecommerce.co.uk